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This episode dives into that frustrating phenomenon and equips you with the tools to navigate it. We'll explore why clients might change their minds after initially loving an idea, and how to address their concerns without being pushy. Learn how to: Identify the source of client hesitation: Is it fear? Lack of information? We'll help you uncover the root cause. Open a productive conversation: Acknowledge emotions and frame the discussion around achieving the client's desired outcome. Present options with clear pros and cons: Help clients weigh the benefits of change against the comfort of familiarity. Collaborate on a solution: Guide clients towards a decision that feels safe and effective.
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This episode dives into that frustrating phenomenon and equips you with the tools to navigate it. We'll explore why clients might change their minds after initially loving an idea, and how to address their concerns without being pushy. Learn how to: Identify the source of client hesitation: Is it fear? Lack of information? We'll help you uncover the root cause. Open a productive conversation: Acknowledge emotions and frame the discussion around achieving the client's desired outcome. Present options with clear pros and cons: Help clients weigh the benefits of change against the comfort of familiarity. Collaborate on a solution: Guide clients towards a decision that feels safe and effective.