Gavin Edwards directs product design and research for Skyscanner, a travel search platform serving 90 million users a month. He talks to MEX founder Marek Pawlowski about applying research insights at scale, the cultural nuances of users' travel behaviours and his own journey through design agency work to leading in-house teams. Along the way, the conversations touches on design education, Gavin's love of engineering and tinkering, as well as hiring for large-scale design teams of 50+ headcount.
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