Mirren Fischer is someone who finds herself at the confluence of some really big challenges: creating a sustainable future and leveraging the new methods which have caused such an acceleration in the role of digital experiences. She talks to MEX founder Marek Pawlowski about applying that approach to problems and places which have deep, physical roots - like construction projects which need to think on 100 year timescales.

Part of her response to this brave new world is Brilliant Product Design, literally, and she hopes...figuratively. Brilliant is the name of the small agency she has founded to work towards these outcomes.

It is a conversation informed by the depth of Mirren's experience and background. She trained originally in architecture and worked as an architect for a number of years. But for more than a decade she's been developing her talents in digital experience design. She's worked for a wide range of UX agencies, she's worked client-side and she's worked across industries from publishing to property.

Show notes with links to everything discussed:

https://mex.ac/category/podcast/

It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else @mexfeed on Twitter or email [email protected].

Contact:

T: https://twitter.com/mexfeed/

E: [email protected]

Poetry and place...listening and lockdowns...Dan Phillips, who led the Royal College of Art's (RCA) work on 'Our Future Towns' talks to MEX founder Marek Pawlowski about how the research led to a different understanding of connectivity, mobility and transportation in our communities.

It is a conversation with draws on Dan's breadth of design and research experience - crossing industry boundaries from engineering to telecoms - and reflects on the role of this kind of diverse knowledge in creating a more liveable (and likeable world).

Dan started his career as a sponsored undergraduate working with Ford Motor Company in the UK and Germany; he's worked for huge engineering concerns, like Arup and Buro Happold; he wrote a book, Ecofriendly Homes - which has sold 30,000 copies; he's worked with big telecom companies like Orange. These days, he is to be found at the RCA, where he is a senior research fellow.

Show notes with links to everything discussed:

https://mex.ac/category/podcast/

It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else @mexfeed on Twitter or email [email protected].

Contact:

T: https://twitter.com/mexfeed/

E: [email protected]

Mark Baldino’s path to co-founding a Chicago-based design agency wends its way from a degree in theology and working at non-profits in Washington DC to reading an early edition of ‘Information Architecture for the World Wide Web’ and a job as a late 90s web designer he claims he was totally unqualified for. What shines through today is a continuing commitment to bringing a certain set of values to the agency’s UX work in healthcare and other sectors. Mark talks to MEX founder Marek Pawlowski about the nuances of selling design services, nurturing skills and growth within a team, and how the pandemic has influenced his agency’s approach.

Show notes with links to everything discussed:

https://mex.ac/category/podcast/

It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else @mexfeed on Twitter or email [email protected].

Contact:

T: https://twitter.com/mexfeed/

E: [email protected]

Paul Campbell, a former chief designer at Ford, is now re-imagining the wheelchair at Centaur Robotics. In this conversation with MEX founder Marek Pawlowski, he shares the life experiences and human-centred insights which have shaped Centaur's new approach to personal, connected mobility. The discussion also explores Paul's deep experience of car design and design studio culture, going right back to the early inspirations which have continued to shape Paul's approach to realising new products.

Show notes with links to everything discussed:

https://mex.ac/category/podcast/

It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else @mexfeed on Twitter or email [email protected].

Contact:

T: https://twitter.com/mexfeed/

E: [email protected]

Jared Ficklin’s approach of ‘think by making’ has led him to produce remarkable digital design work, often at the forefront of exploring new computing metaphors, from smartphones to spatial interfaces. In his conversation with MEX founder Marek Pawlowski, Jared gets to one of the big truths of the digital age: the major expansions in computing occur when a significant change in UI metaphor resonates with users. The discussion goes deeper, exploring everything from what it means to sustain successful design studio culture to Jared’s hopes for new forms of public transport.

Show notes with links to everything discussed:

https://mex.ac/category/podcast/

It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else @mexfeed on Twitter or email [email protected].

Contact:

T: https://twitter.com/mexfeed/

E: [email protected]

The conversation between Robert Fabricant and Marek Pawlowski spans a wide arc, from Robert's childhood design influences growing up in New York City to the multi-year journey of co-authoring (with Cliff Kuang) the acclaimed book 'User Friendly - How the Hidden Rules of Design are Changing the way we Live, Work & Play'. Along the way they explore Robert's mid-career move from frog Design to co-found Dalberg Design, increasing his focus on the role of design in addressing global challenges such as healthcare, climate change and governance. The discussion includes reflections on Robert's involvement in the MEX community over the years, including his memorable talk at MEX/5 in May 2009.

Show notes with links to everything discussed:

https://mex.ac/category/podcast/

It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else @mexfeed on Twitter or email [email protected].

Contact:

T: https://twitter.com/mexfeed/

E: [email protected]

Jennifer Sukis returns to the podcast to discuss changes in her own role at the intersection of artificial intelligence and design, as well as IBM's growing focus on this area for its big enterprise clients. The chat with MEX founder Marek Pawlowski ranges from approaches to user research when designing AI-powered systems, how AI may influence future education requirements for designers and striking the right balance when surfacing the wealth of additional data AI can make available to users. If you listen right to the end, there's also a challenge for you, based on a creative exercise Jennifer references during the conversation.

Show notes with links to everything discussed:

www.mobileuserexperience.com/category/podcast/

It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else @mexfeed on Twitter or email [email protected].

Donate to support

We need your help to keep MEX going! Make your donation today to show your support and become a MEX Patron at:

www.mobileuserexperience.com/patrons/

Your contributions go towards developing the podcast, livestream events and journal.

Contact:

T: twitter.com/mexfeed/

E: [email protected]

Samar Héchaimé joins MEX founder Marek Pawlowski for a special discussion - recorded with a live web audience - exploring how we might transform our post-pandemic systems and organisations by putting people at the heart of future strategy. Drawing on deep cross-cultural experience – from the Middle East to the United States – and disciplines from architecture and digital services to consulting and innovation, Samar’s career has given her a unique perspective on balancing collective and individual design needs. Samar and Marek discuss projects ranging from wayfinding in airports to shaping the people-centred, holistic strategy of the Princess Noura University in Saudi Arabia.

Show notes with links to everything discussed:

https://www.mobileuserexperience.com/category/podcast/

It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else @mexfeed on Twitter or email [email protected].

Donate to support

We need your help to keep MEX going! Make your donation today to show your support and become a MEX Patron at:

https://www.mobileuserexperience.com/patrons/

Your contributions go towards developing the podcast, livestream events and journal.

Contact:

T: https://twitter.com/mexfeed/

E: [email protected]

John Fagan is building technology to enhance the user experience of public transport through a better understanding of human behaviour. He talks to MEX founder Marek Pawlowski about how smartphone sensor data can be combined with real-time transport infrastructure feeds to deliver more contextually relevant digital services. John draws on his deep experience in this field, from being an early member of the Multimap team in the dotcom era to hands-on GIS work in Namibia. The conversation expands to talk about John and Marek's shared interests in the Norwich tech and design scene, including the role John rather modestly downplays in the city's emergence as a thriving hub for innovation.

It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else at @mexfeed on Twitter or email [email protected].

Show notes with links to everything discussed:

https://www.mobileuserexperience.com/category/podcast/

Contact:

T: https://twitter.com/mexfeed/

E: [email protected]

Ashton Snook, Head of Design for Digital & Physical Products at Hive, joins MEX founder Marek Pawlowski to share how Hive is approaching the complex, multi-touchpoint challenge of delivering good customer experience for its smart home products. Ashton talks about the user research and product design aspects, as well as the organisational journey he's been on to build collaboration between teams and keep the customer at the heart of the conversation. The discussion expands to some of the user stories inspiring Ashton and his team, as well as the wider implications of society's changing relationship with energy usage.

It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else at @mexfeed on Twitter or email [email protected].

Show notes with links to everything discussed:

https://www.mobileuserexperience.com/category/podcast/

Contact:

T: https://twitter.com/mexfeed/

E: [email protected]