Tedde van Gelderen, founder of design agency Akendi and author of the book Experience Thinking, shares the story of his career journey with MEX founder Marek Pawlowski. From client-side roles with Philips and Nortel, to founding and selling an earlier agency business, Tedde talks about the career experiences which informed his book. The conversation turns to the cultural challenges when companies evolve from product-driven to service-driven relationships with customers and touches on what Tedde's next book might be about.

Get in touch with feedback and questions @mexfeed on Twitter or email [email protected].

Show notes with links to everything discussed:

https://www.mobileuserexperience.com/category/podcast/

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T: https://twitter.com/mexfeed/

E: [email protected]

Jo Barnard is founder of the London-based design agency Morrama. She talks to Marek Pawlowski about the journey she's been on since founding the business four years ago. The conversation turns to the development of Morrama's beautifully considered smartphone concepts, part of a hybrid client and internal project which focuses on changing users' relationship with their phones through better industrial design. Along the way, Jo and Marek talk about the challenges of growing an agency, keeping creative inspiration fresh and establishing the values to guide client work.

Get in touch with feedback and questions @mexfeed on Twitter or email [email protected].

Show notes with links to everything discussed:

https://www.mobileuserexperience.com/category/podcast/

Contact:

T: https://twitter.com/mexfeed/

E: [email protected]

Lidia Oshlyansky has led numerous user experience teams in media and tech companies, including for Google's emerging markets research and now for growth opportunities at Spotify. She talks to MEX founder Marek Pawlowski about the nuances of successful field trips, her move from agency- to client-side and the challenges of building communities of practice in large organisations. The discussion ranges from her early path into the field to future ambitions for a return to designing hardware.

Get in touch with feedback and questions @mexfeed on Twitter or email [email protected].

Show notes with links to everything discussed:

https://www.mobileuserexperience.com/category/podcast/

Contact:

T: https://twitter.com/mexfeed/

E: [email protected]

Laura Forlano's diverse work as a writer, teacher and consultant bridges social sciences, design and emerging technology. She talks to MEX founder Marek Pawlowski about the wide range of projects she's involved with, from a book imagining what the Bauhaus might look like if it was practicing today through to the impact of autonomous vehicles on urban architecture. The conversation touches on techniques for communicating futuristic design ambitions to the practical challenges in encouraging positive collaboration across disciplines.

Get in touch with feedback and questions @mexfeed on Twitter or email [email protected].

Show notes with links to everything discussed:

https://www.mobileuserexperience.com/category/podcast/

Contact:

T: https://twitter.com/mexfeed/

E: [email protected]

Omar Bakhshi sits down to share the story of his career, from tinkering with electronics as a child to the strategic projects he now leads at Smart Design for some of the world's largest companies. Marek and Omar reflect on how the challenges faced in designing digital experiences have changed since 12 years ago, when Omar first spoke at MEX, and the biggest problem was getting people to use the internet on their mobiles. The conversation dives into the nuances of future skills, Omar's dream project and the virtues of working for an independent agency.

Get in touch with feedback and questions @mexfeed on Twitter or email [email protected].

Show notes with links to everything discussed:

https://www.mobileuserexperience.com/category/podcast/

Contact:

T: https://twitter.com/mexfeed/

E: [email protected]

Before becoming a prolific angel investor and partner at the thesis-driven VC firm BlueYard, Hampus Jakobsson helped co-found TAT, one of the most influential companies in mobile user experience. He talks to MEX founder Marek Pawlowski about the motivations and challenges of building user interfaces for some of the world's largest device manufacturers, as well as the decision to sell TAT to Blackberry. The conversation ranges from the unique virtues of Malmo in Sweden as a hub for creative start-ups to Hampus' interest in analysing science fiction for clues about solving the big problems of the future.

Get in touch with feedback and questions @mexfeed on Twitter or email [email protected].

Show notes with links to everything discussed:

https://www.mobileuserexperience.com/category/podcast/

Contact:

T: https://twitter.com/mexfeed/

E: [email protected]

Rachel Liu traces her path as a service designer to an early interest in making and a degree in computer science. She talks to MEX founder Marek Pawlowski about the evolution of her career, including the nuances of conducting complex user research in countries like China. The conversation touches on the way education in China has changed since Rachel's earlier talk at the MEX/16 conference and goes on to explore skills Rachel is honing in herself and others to progress the practice of service design.

Get in touch with feedback and questions @mexfeed on Twitter or email [email protected].

Show notes with links to everything discussed:

https://www.mobileuserexperience.com/category/podcast/

Contact:

T: https://twitter.com/mexfeed/

E: [email protected]

Scott Weiss' career in user experience has its origins in the late 1980s, when he served an internship at Apple in the days of System 6 and 7. He went on to write one of the reference books on mobile user experience, 'Handheld Usability'. Today he leads product design for the language learning app Babel. He's seen the evolution of experience-led design from a wide range of angles, including founding his own New York-based design agency, working client-side for successful start-ups like Swiftkey and managing the complexities of Symbian's UI Council. He talks to MEX founder Marek Pawlowski about the interests which have driven his career, future skills for user experience designers and the lessons he continues to learn as he builds expanding design teams.

Get in touch with feedback and questions @mexfeed on Twitter or email [email protected].

Show notes with links to everything discussed:

https://www.mobileuserexperience.com/category/podcast/

Contact:

T: https://twitter.com/mexfeed/

E: [email protected]

Amy Daroukakis has spent her career helping others to see the deeper reality behind users’ lives. Through travel, observation and research she is constantly on the look out for emerging trends. Her work has included time in-house at one of the world’s largest retailers and in a variety of agency roles working with clients from fashion to financial services. She talks to MEX founder Marek Pawlowski about her techniques and tools, as well as the path that led her into this area.

Get in touch with feedback and questions @mexfeed on Twitter or email [email protected].

Show notes with links to everything discussed:

https://www.mobileuserexperience.com/category/podcast/

Contact:

T: https://twitter.com/mexfeed/

E: [email protected]

As machines of all kinds become active participants in the economy, how will user experience strategy evolve to shape this new class of digital interactions? Kerstin Eichmann, managing director at Innogy Innovation, is working at the cutting edge of this challenge, helping one of Germany's oldest and largest energy companies imagine the future role it could play in users' lives. The conversation ranges from Kerstin's thoughts on how autonomous machines may exchange value with each other to the role of human designers in influencing and incentivising good behaviour among these new economic participants. She also discusses her earlier journey to becoming Head of UX at Fidor Bank, one of the pioneers of next generation financial services. Get in touch with feedback and questions @mexfeed on Twitter or email [email protected].

Show notes with links to everything discussed:

https://www.mobileuserexperience.com/category/podcast/

Contact:

T: https://twitter.com/mexfeed/

E: [email protected]