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The second in our 3 episode series with the team from Simms & Associates. Mal Breen, Michiel Lely & Fabio Rodriguez return to discuss the WFM Pilot & Rollout. They cover:

• Is it a pilot or phase 1 rollout?
• Who & how will support?
• How to choose pilot locations. What makes a good choice?
• How do you transition/plan from pilot to rollout?
• How do you know if your pilot was successful? If it wasn't what do you do?
• When should you stop relying upon the solution provider & project team?

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