Scalable Growth

What a Healthy DTC Business Looks Like


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Most DTC brands I look at are hemorrhaging profit in dozens of different places. They're tracking the wrong metrics and have no real attribution. They're pushing products that look profitable but actually aren't. And about 15 other issues I could mention.
What I've found is a healthy DTC business doesn't happen by accident. There are a specific set of foundations that separate the brands that keep compounding from the ones that stall out. In this episode I break down exactly what those are so you know where you stand and what to fix first.
In This Episode:
• Why your exec dashboard is the most underrated tool in your business, and what it should show you
• How to track contribution margin by SKU and by channel (and why tracking it at the company level alone will cost you)
• The 10-element diagnostic that tells you whether your offer can scale profitably
• Why LTV has to be contribution-margin adjusted, segmented by traffic source, and broken down by timeframe
• The concentration risk most founders ignore until something breaks
• What your cash flow forecast should look like, and the delta metric that tells you how accurate your model is
Timestamps
0:00 - Why Most DTC Brands Are Leaking Profit
2:15 - The Foundation (Mission, Values, Brand DNA)
5:30 - Data: Attribution, Exec Dashboard, and the Metrics That Drive Decisions
14:00 - Marketing Systems: Research, Creative, Offer, LTV, Hidden Profit Centers
32:00 - Operations: Hiring, Accountability, Inventory, and Concentration Risk
44:00 - Finance: Clean Books, Cash Flow, Budgeting, and Vendor Negotiations
52:00 - The Full Picture and What to Do Next
Free Stuff
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Scalable GrowthBy Jeremy Reeves