In this week's episode, we're telling a different story. We shift from a discussion around quantitative data and instead focus on the qualitative side of data with Toby Bottorf, VP of Service and Experience Design at Continuum, a global innovation design firm.

Toby is currently the VP of Service and Experience Design at Continuum. He designs solutions for complex human and technical systems and specializes in design research and synthesis, iterative prototype development, art direction and project leadership. He holds a M.A. in Communications Design from The Institute of Design (IIT) and a B.A. in Art from Yale University.