Sadly, my husband and I had a terrible car buying experience last year! We felt neglected and abandoned by the dealership that we trusted to help us find our perfect family car. During the entire experience, I could not help but think that I hope my own students NEVER feel this way when they interact with me & my business. I was inspired to ask myself about my own business practices, and in this episode, I’ll talk about some proactive steps I have taken to create a fantastic journey for our customers. I hope that these ideas are helpful for you & your business, too!

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