Culture Change RX

What Crisis Taught Us: Innovation, Engagement, and Grit (Jessica Nuutinen)


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In this episode of Culture Change RX, Sue and Jess Nuutinen discuss the impact of crises on healthcare innovation, particularly during the COVID-19 pandemic. Jess shares her experiences as a nurse and leader, highlighting the importance of adaptability, teamwork, and community support in navigating challenges. They explore how partnerships and innovative solutions emerged from necessity, and the ongoing need for healthcare to embrace change, engage staff, and improve patient care.

  • Innovation often arises from necessity during crises.
  • Partnerships with local organizations can enhance healthcare delivery.
  • Rapid changes in healthcare require effective communication and teamwork.
  • Staff engagement is crucial for successful implementation of new practices.
  • Sustaining innovations post-crisis and post-change is essential for future success.
  • Leadership plays a vital role in fostering a culture of innovation and engagement.
  • Rural healthcare faces unique challenges that require tailored solutions.


Connect with Jess Nuutinen:

  • By email
  • On LinkedIn
  • At Frontier Strategy Partners
  • Blog (shared governance)


Capstone helps rural hospitals be the provider- and employer-of-choice to keep care local and margins strong. Learn more via a complimentary consultation call. Schedule at:  CapstoneLeadership.net/Contact-Us


Learn more - and register - for an upcoming Capstone Leadership Summit:  CapstoneLeadership.net/Upcoming-Events

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Culture Change RXBy Capstone Leadership Solutions