McDonalds, it's a fast food juggernaut, a super chain. What's the first thing that comes to mind when thinking about them? Not the burgers or fries, it's the broken soft serve machine. In this episode we travel deep down the rabbit hole about the history of McDonald's broken soft serve machine, the couple that tried to rectify the problem, and also the existential dread that commands deep seeded questions to be asked in the face of bureaucratic dystopian control.