Ensuring your Leadership team derive value and constructive outcomes from your CX efforts is a common challenge.  Hear from Charli Kumar, an established leader at Sky, about what makes a successful CX programme.

Ensuring your Leadership team derive value and constructive outcomes from your CX efforts is a common challenge. Hear from Charli Kumar, an established leader at Sky, about what makes a successful CX programme.

Ensuring your Leadership team derive value and constructive outcomes from your CX efforts is a common challenge.&nbsp; Hear from Charli Kumar, an established leader at Sky, about what makes a successful CX programme.

What does senior leadership seek in a Customer Experience (CX) platform?

Welcome to "Beyond the Customer Experience," where we meet the superheroes of customer experience. Hosted by Nick Macfarlane, a leader in CX, each episode dives into the minds of industry experts and thought leaders who are revolutionising customer service, engagement, and experience. Join us as we explore real-world insights, innovative strategies, and success stories that drive customer-centric organisations. Whether you're a CX professional or passionate about enhancing customer journeys, this podcast is your go-to resource for actionable advice and cutting-edge trends.

Business

Welcome to "Beyond the Customer Experience," where we meet the superheroes of customer experience. Hosted by Nick Macfarlane, a leader in CX, each episode dives into the minds of industry experts and thought leaders who are revolutionising customer service, engagement, and experience. Join us as we explore real-world insights, innovative strategies, and success stories that drive customer-centric organisations. Whether you're a CX professional or passionate about enhancing customer journeys, this podcast is your go-to resource for actionable advice and cutting-edge trends.

Share What does senior leadership seek in a Customer Experience (CX) platform?

Sign up to save your podcasts

What does senior leadership seek in a Customer Experience (CX) platform?

What does senior leadership seek in a Customer Experience (CX) platform?