On today's episode of the Spapreneur® Podcast, Ramona Rice is kicking off the Spapreneur® Excuses series. Excuses are easy but working towards your goals takes effort, time, and luck. In this episode of the Spapreneur® Podcast, Ramona Rice is going to go over some common excuses she sees in the spa world and how to overcome them. 

Topics Covered:

• Excuse 1: Clients 
• Have a client standards agreement Understand client expectations 
• Know your ideal client for your business and for each staff member
• Retention as a company focus
• Excuse 2: Not enough time
• Prioritize what’s important
• Track your hours
• Use block scheduling 
• Excuse 3: I don’t have the knowledge 
• Crowdsourcing information in Facebook Groups
• Sign up for business training 
• Excuse 4: Not enough staff 
• The unemployment extra money is running out 
• Have a hiring plan in place 
• Your ideal team member avatar 
• Excuse 5: No Money 
• Profit first - book by Mike Michalowicz a proven system of business accounting and accountability that will enable you to enjoy profits as a business owner
• Know your numbers - you have to know how much 
• Stop asking for financial advice in Facebook groups

Resources Mentioned:

• Spapreneur® Alliance Group
• How to Protect Your Business Legally Podcast Episode
• Download the Client Retention Calculator
• Joy of Missing Out Book
• Spapreneur Mastermind  
• Traction by Geno Wickham
• Profit first - book by Mike Michalowicz