On the show, Doug welcomes back Maurice Smith, the recently retired CEO of Local Government Federal Credit Union. After 43 years of credit union service, half of which as a CEO, Maurice shares how studying failures helped develop his leadership approach, and in retirement enables him to consult credit unions in identifying blind spots, recognizing warning signs, and uncovering new opportunities.

Stream the episode to hear valuable insight from Maurice and why he believes studying failure can help protect an organization and preserve the credit union movement.

Listen now.