The wrong systems in your practice can stop you from scaling your patient numbers. In the latest episode of the Osteobiz podcast, Gilly explains how foundational systems can be stopping you from growing your clinic. Discover how to audit and implement automated systems that will run the day-to-day of your clinic so that you can focus on income.

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KEY TAKEAWAYS

• When you’re starting out in business we often begin with simple systems in place, however, as we begin to grow those simple elements will stop us from scaling. The systems in your business will become a bottleneck for growth.
• Frustration and discomfort will occur when you’re trying to increase patient numbers and this can be as a result of poor systems that need upgrading.
• If systems in your clinic are out of date you need to conduct an audit to identify what is holding your clinic back and breaking when attempting to scale.
• Foundational systems with automation will keep your clinic running on a day-to-day basis so that you can focus on serving your patients and providing them with a world-class experience.
• By implementing systems that will run the clinic, you can free up your time to build your team and focus on increasing patient numbers and income.

BEST MOMENTS

“You need to have systems in place that will enable you to expand and grow.”

“When systems break it can lead to frustration and a decline in patient numbers.”

“An out-of-date phone booking system is an extremely time-consuming process that can be replaced with an automated system which will lead to an improved patient experience.”

“Lots of Osteopaths are manually reminding people of their upcoming appointments, this must be automated with systems.”

VALUABLE RESOURCES

The Osteobiz mastermind

www.osteobiz.as.me/consultation

www.osteobiz.com

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
[email protected]
https://business.facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

Topics covered are marketing, operations, team management, legacy and exit strategy, operating procedures, gold standard patient care, tech support, boundaries and so much more.

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