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In this gripping episode of FUTUREPROOF, host Jeremy dives deep with Chip Massey, an ex-FBI hostage negotiator, and Adele Gambardella, a seasoned crisis PR consultant. Together, they unravel the complex world of high-stakes negotiation and crisis management in their co-authored book, "CONVINCE ME: High-Stakes Negotiation Tactics to Get Results in Any Business Situation." From forensic listening to mastering the unstated narrative, they share invaluable insights into the psychology behind convincing others and navigating crisis scenarios with poise. Discover how these tactics can be applied not just in life-or-death situations but across various business contexts to enhance your persuasive powers and leadership effectiveness.