<p>This week, Kara Goldin, the founder and CEO of Hint Water, explains how her ability to put herself in another person’s shoes--even when that person has a completely different set of needs and desires than her--helped her learn to negotiate</p>

This week, Kara Goldin, the founder and CEO of Hint Water, explains how her ability to put herself in another person’s shoes--even when that person has a completely different set of needs and desires than her--helped her learn to negotiate

What I Know BEST: How To Deal With Customer Complaints, Fast

The greatest businesses weren’t born from moments of genius. They emerged after years of discovery--and often after years of failure. What I Know from Inc. magazine takes you inside the messy, painful, and--every so often--transcendent journey of starting a company. Through candid interviews, Inc. senior writer Christine Lagorio-Chafkin draws out the real grit and true lessons behind innovative companies and remarkable brands.

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What I Know BEST: How To Deal With Customer Complaints, Fast

What I Know BEST: How To Deal With Customer Complaints, Fast

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