The Business Playbooks Intelligence Podcast

What is a good way to Measure Operational Excellence / Process Excellence


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  1. Deming said that the founding principle of any Quality Framework is to eliminate Fear.
  2. By eliminating fear, the operator will be Free to raise a concern. Leadership’s role then becomes one of a Janitor, to remove those problems raised by operators. 
  3. Demystify Process Excellence: It shouldn’t become Latin being spoken by a select few in a predominantly English environment.
  4. Last piece is about how clued-in people on the ground are about driving small but meaningful improvements.
  5. Business Playbooks hold the whole thing together by enabling the Process Framework through smaller tasks
  6. Learn More: https://www.smartplaybooks.io/resources/playbooks-blog/what-is-a-good-way-to-measure-operational-excellence-process-excellence/

    YouTube: https://www.youtube.com/watch?v=2DemmoubWsw

    #ProcessSimplicity #ProcessExcellence #ManagmentConsulting

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    The Business Playbooks Intelligence PodcastBy SmartPlaybooks