Erica and Sharon define what a min-session is and walk through the steps of what will take place when you call them.  The Sisters acknowledge that talking about grief and loss can be uncomfortable and painful, so they try their best to ease the fears of those who want to get on the phone with them.  Grief is more than just death and can be caused by over forty other known losses.  You can still schedule an appointment to talk with them even if you haven't experienced a death.