What is a Patient Care Representative? Why should you have one? Learn how to spot, hire and onboard this key member of your team - along with their responsibilities and products to elevate your practice to the next level. Episode at a glance:    They attract more people to your practice  They enrich the lives of the people in your community and organization   Enhance patient advocacy  Check out our NEW Packages & Pricing in MEG Academy!

Ep.178: What is a Patient Care Representative?

Welcome to our award-winning physical therapy podcast for private practice owners who want to set themselves up for success and join the industry’s top 10%. Whether your business is just starting up or you’re looking to grow as a business leader and stay on top of industry trends, this weekly podcast hosted by Brian Gallagher, PT and Founder of MEG Business, features actionable insights and tips from physical therapy experts who share the marketing, operations, personnel and clinical secrets that not only improve your practice, but also your life as an entrepreneur!

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Today, we welcome our Billing Director, Stacey White, and our Director of Virtual Front Desk, Taylor Wagner, to give their unique perspectives on the good, the bad, and the ugly of your EMR system. There’s no sugarcoating today! Join us for an open dialog on why people leave their current system, major red flags to avoid, and what you should expect from an effective system.  Episode at a glance:   All-in-one comprehensive program   Communication and transparency are everything   Defining Clearing House and “scrubbing the claim”   Costs explained   Tips for choosing the right EMR  

Ep.322: Red Flags in Your EMR System (with the Experts!)

Today, we tackle the most relevant questions & concerns that we’ve been hearing from practice owners across the country. We are here to supplement your knowledge, but at the end of the day, the decision is yours. Whether you're a new or established practice owner, level up your business by applying these successful actions!  Episode at a glance:   The Practice Assessment process   When to hire your next therapist   Defining clinical efficiency   The Learning Management System    

Ep. 321: Top Questions from Practice Owners Nationwide, Answered

Learn more at our Zoomcast  “Beyond the Basics: Advanced Credentialing Health Checks for Thriving Therapy Practices” on May 16th at 12pm EST You can’t escape it! Credentialing can either help you or hurt you, and it’s your responsibility to know the rules for your state and the compliance intricacies of this process. This isn’t an aspect of your business that you should be trying to do yourself, or dragging your feet on! Work with experts to avoid any messes with your contracting & credentialing.    Episode at a glance:   The difference between contracting and credentialing   Diversify your services   Do not DIY this process   Credentialing works between your Front Desk and Billing departments    

Ep.320: What to Expect from the Private Practice Credentialing Process

John Gallucci Jr., PT is the President & CEO of JAG Physical Therapy, a thriving chain of top-performing clinics in the Northeast. Join John and Brian as they discuss the shortcomings of Academia, how to provide intrapreneurial opportunities for staff and students, and how to excel in a low reimbursement area. Whether you are operating in this market or anywhere across the country, we know you will walk away inspired and with tons of valuable tools! Episode at a glance:   Mentoring young clinicians   Invest in your people first   Crucial metrics for a healthy practice   Retention & outcomes     https://www.jagpt.com    Contact John at info@jagpt.com    The JAG Method book   

Ep.319: Master Tough Markets: Tips from JAG Physical Therapy's CEO

How do you attract and retain the best possible people to your practice? Your people are the secret to your success. Employers and employees share the same highway, this is a two-way street. Apply the principles of the 5-step interview process whether you’re the one applying for the job, or conducting the interview! Episode at a glance:   Master your personal integrity   Master communication    The 5-Step Interview Process   Questions for Interview Day    

Ep.178: What is a Patient Care Representative?

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