<p>Mark enlightens Mike about the two concepts--empathy and compassion--and how they apply to life and work. (Also, apparently not paying our announcer has caused him to becomes more sarcastic.) </p>

Mark enlightens Mike about the two concepts--empathy and compassion--and how they apply to life and work. (Also, apparently not paying our announcer has caused him to becomes more sarcastic.)

<p>Mark enlightens Mike about the two concepts--empathy and compassion--and how they apply to life and work. (Also, apparently not paying our announcer has caused him to becomes more sarcastic.)&nbsp;</p>

What is the difference between empathy and compassion?

Employee engagement, customer experience and more from two business coaches. Mike and Mark turn business trends, research and theory into practical actions you can apply at work.

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What is the difference between empathy and compassion?

What is the difference between empathy and compassion?