What is Wrong with Hiring

What is Wrong with Hiring

By Laura Klein and Amy SanteeBusinessTechnologyCareers
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What is Wrong with Hiring episodes

  • A Feature, Not a Bug: How the Tech Job Market is Rigged Against Workers with Lauren Friedman

    It might sound like a conspiracy to say that tech workers are subject to a rigged job market designed by billionaires for the consolidation of wealth and power. 

    After 2+ years of continued instability, mass layoffs, a hellacious job market, wage stagnation, RTO mandates, and ever increasing workloads, we need no more proof that Big Tech bosses and their acolytes see workers as disposable cogs in a machine. 

    Amy talks with Lauren Friedman, founder of Workforce Consulting, LLC, to unpack the hidden forces and power plays shaping the tech job market. With extensive experience in tech recruiting and workforce consulting, Lauren spills the tea on the machinations of Big Tech to hoard talent, knowledge, and money as a deliberate business strategy with disastrous consequences for millions of tech workers.

    Precarity has come to tech work, but you don’t have to be a fish in a barrel. We have the individual and collective power to enact change and survive this together.

    Please support the show! Leave a rating and review, tell your friends, or throw us a few gold doubloons!

    Find Lauren on LinkedIn

    Episode transcript

    1 hr 5 min
  • Expanding and Evolving Beyond Your UX Research Career with Tatiana Vlahovic

    It's been a tough couple of years for UX research professionals, and many are considering pivoting their careers within tech or beyond.

    Leadership coach Tatiana Vlahovic reminds us that researchers plenty of marketable skills that can be applied in other contexts and roles. Challenging as they may be, professional and personal inflection points present opportunities for UXR practitioners and leaders to expand and evolve their careers. 

    During this time of uncertainty, we hope this episode causes listeners to ponder an important question: What do I really want for my career and life, and what will I do to get there?

    Tatiana Vlahovic is the founder of Nurturing Clarity, a boutique leadership coaching and development firm where she creates custom partnerships for leaders and teams in UX, tech, and beyond to support them through leadership challenges and to open new possibilities.

    Please support our work! Leave a rating and review, tell your friends, or throw us a few gold doubloons!

    Links

    Transcript

    48 min
  • You Asked, We Answered - Listener Grab Bag #4

    In this AMA, Amy and Laura (or maybe her doppelgänger) answer some listener-submitted questions.

    - Hiring managers want UX rock stars, so how do you get hired if you've had the misfortune of working in places where you weren’t supported or were underutilized, and didn't get to have much impact or work on cool stuff?

    - How do you describe work impact on your resume if it's not tracked or measured, a project got canceled, or you got laid off and don't know what happened?

    - What should specialist designers do in a job market that favors generalists and visual design skills? Is a generalist path still viable?

    - A role for Senior UXR at Amazon wants 6+ years leading research projects with demonstrated impact. Would academic research count toward this?

    - I was recently interviewing for a job and the salary I discussed with the recruiter was $105K-$110K CAD. I got the job and now they’re offering me $82K-$90K CAD. Is there a way to re-negotiate this offer?

    - What’s your take on engaging with LinkedIn content that's critical about the inhumanities of the job search?

    Bonus: find out how Laura really feels about Figma.

    Please support our work by leaving a rating and review, telling your friends, or throwing us a few gold doubloons!

    Transcript

    36 min
  • [Replay] Hiring Horror Stories (2023)
    In this three-part series replay from Halloween 2023, we share some fantastically horrific stories of tech hiring gone wrong, sent in by listeners. So grab your Halloween candy, holy water, and a flashlight while you listen into some spine tingling tales of candidates getting ghosted, tricked, and treated ghoulishly by ghastly hiring managers. Plus some freaky anecdotes from hiring managers who must also regularly deal with unacceptable levels of hiring clusterfuckery, and other nightmares of major organizational incompetence, frustratingly fickle decision-makers, hot tub interviews, and more. 

    -

    Episode transcript

    Got a hiring topic request? Reach out to Amy on LinkedIn and we can cover it in a future episode.

    Please support our work by leaving a rating and review, telling your friends, or throwing us a few gold doubloons!

    2 hr 1 min
  • Making Sense of UX Research Job Leveling with Lawton Pybus & Thomas Stokes

    A lack of standardized definitions for UX research roles and levels across companies presents a challenge for job searches, hiring, promotions, and career planning. 

    Amy chats with Lawton Pybus and Thomas Stokes of Drill Bit Labs about their research on the state of UXR job leveling, qualifications, responsibilities, and compensation for IC and manager roles. 

    Join us for a fun discussion of what they learned and actionable recommendations for how you use their new data-driven leveling framework to design a more effective and efficient job search, hiring process, team leveling infrastructure, and UXR career plan. Plus some an update on the UXR job market.

    Come for the insights, stay for the research nerdery.

    Please support our work by leaving a rating and review, telling your friends, or throwing us a few gold doubloons!

    Links

    Transcript

    The research: What we can learn from UX Research job descriptions (three part series)

    Drill Bit Labs Newsletter

    59 min
  • Yes, Hiring is Broken with Recruiter Kimone Napier

    Why is the tech job market still so bad? Why are the mass layoffs still happening? Why is hiring so broken, and whose fault is it? Job seekers, hiring managers, and recruiters alike will want to tune in to my conversation with recruiter and founder of Hire Breakthrough, Kimone Napier, for some commiseration and perspective during this defeating and demoralizing time. 

    We also talk what exactly an ATS is and why you don’t need to worry about it, what companies are legally allowed to verify about your past employment, and building a resilient career in uncertain times.

    Please support our work with a rating and review and telling your friends. Or, you can throw us a few gold doubloons!

    Got a request for a topic or guest? Reach out to Amy on LinkedIn.

    Links

    How to navigate the ever-changing job market

    Hire Breakthrough

    Weekly Job Leads 

    Kimone's LinkedIn

    Building a resilient career in uncertain times

    51 min
  • From Charmander to Charizard: Level Up Your UX Research Job Search with Nikki Anderson

    Amy chats with writer, podcaster, speaker, Pokémon enthusiast, research champion, and founder of User Research Academy, Nikki Anderson. Nikki provides sage advice for taking your job interviews, resume, and portfolio up a few notches, and shares the most common mistakes she's made as a candidate and what she's seen as a hiring manager.

    She also imparts a supportive message to job seekers, and realistic perspective on the current and future state of UX during a very challenging time for everyone in the community. The chaos and uncertainty of mass layoffs and AI have led many to ask, is UX dead? Nikki believes that UX will persist and encourages us to use this moment as an opportunity for a conversation about reimagining and rebuilding in a better way. 

    Links

    Episode transcript

    Join Nikki's User Research Academy

    Subscribe to Nikki's Substack

    A UXR Resume Journey (Nikki's comprehensive guide)

    Nikki's guide to case studies

    Please support our work with a rating and review and telling your friends. Or, you can throw us a few gold doubloons!

    Got a request for a topic or guest speaker? Reach out to Amy on LinkedIn.

    48 min
  • Interviewing When You're an "Only" With Roberta Dombrowski

    Amy chats with coach Roberta Dombrowski about the experience of interviewing for tech jobs as “an only”. If you’ve ever been an “only” (woman, person of color, neurodivergent, queer, etc.) or first of your kind on a team, this one’s for you. Hiring managers, recruiters, and anyone else who cares about other people, can also learn a thing or two about creating an inclusive hiring process to set “onlys” up for success.

    Roberta is the founder of Learn Mindfully where she helps onlys reestablish their relationship to work, themselves, and the people they work with, through an integration of head, heart, and body. 

    With more than a decade of experience designing employee and customer experiences and working with leaders at companies like Adobe, Instacart, Shopify, ServiceNow, and LinkedIn, she is dedicated to leveling the playing field at work and believes that leaders at all levels can spark change.

    Links

    Episode transcript

    Navigating Job Search Bias

    70+ questions to make sure your next role meets your needs

    More resources from Roberta

    Please support our work with a rating and review or a throw us a few gold doubloons!

    Got a request for a topic or guest speaker? Reach out to Amy on LinkedIn.

    34 min
  • Mitch Clements on Scaling Design Teams & Hiring Senior Talent

    Senior Product Design Manager and respected UX community contributor Mitch Clements shares how he created an attentive, fair, and effective hiring process to scale his 26-person (and counting!) design team at Encino. UX hiring managers and job seekers will appreciate Mitch's reflections on:

    • Lessons learned on screening and interviewing candidates in a crowded market, from entry level to advanced practitioners
  • The necessity of implementing a career architecture framework and standardized assessment rubrics to streamline the process and set expectations
  • The importance of empathy, communication, transparency in creating a high quality hiring experience
  • What Mitch looks for when hiring senior designers/IC’s and design managers
  • Why portfolios should NOT be a requirement for applications!
  • How posting on LinkedIn can help hiring managers attract design candidates
  • Optimistic predictions for a resurgence of UX hiring… sometime down the road
  • Links

    Episode transcript

    Mitch's website and coaching services

    Mitch's LinkedIn

    Please support our work with a rating and review or a throw us a few gold doubloons!

    Got a request for a topic or guest speaker? Reach out to Amy on LinkedIn.

    50 min
  • Finding a Job Search Happy Path with Sally Carson

    Leadership coach, design executive, and founder of Happy Path Sally Carson. Sally shares her hiring insights and job search advice based on 20+ years in tech, including her time as a hiring manager and leader of design teams at LinkedIn and Cisco. We talk about:

    Using a "jobs to be done" framework to craft your resume, portfolio, and other materials according to the needs and goals of your audience

  • Insights into how recruiters use LinkedIn search and filters to find qualified candidates (Sally's team worked on variety of features for finding talent)

  • Tips for optimizing your LinkedIn profile that go beyond the basics (like adding skills tags to your jobs so you come up in search)

  • One Weird (Smart) Trick for figuring out how to talk about the business impact of your work

  • How managing up *might* help you avoid a layoff

  • Why design and tech professionals need to learn AI now

  • Something about bras for dogs?

    Links

    Episode transcript

    Sally's website

    Keep your job in 2024 by managing up

    Adding business results to LinkedIn profile

    Importance of adding skills to LinkedIn profile

    The AI Dilemma - from the Center for Humane Technology (vimeo)

    Free LinkedIn Learning AI course

    Please support our work with a rating and review or a throw us a few gold dubloons!

    Got a request for a topic or guest speaker? Reach out to Amy on LinkedIn.

    42 min

About What is Wrong with Hiring

From the publisher's feed

The podcast where we try to understand why hiring and getting hired in tech are both absolute nightmares, and maybe figure out what to do about it. Hosted by Laura Klein and Amy Santee.