In this episode, we talk with Olga Potaptseva,  named amongst the Top 150 CX Professionals globally she invented the Agile CX Implementation Toolkit and is the Founding Director of European Customer Consultancy.  We talk about what exactly makes a great customer experience?

In this episode, we talk with Olga Potaptseva, named amongst the Top 150 CX Professionals globally she invented the Agile CX Implementation Toolkit and is the Founding Director of European Customer Consultancy. We talk about what exactly makes a great customer experience?

In this episode, we talk with Olga Potaptseva,&nbsp; named amongst the Top 150 CX Professionals globally she invented the Agile CX Implementation Toolkit and is the Founding Director of European Customer Consultancy.&nbsp; We talk about what exactly makes a great customer experience?&nbsp;

What makes a great customer experience? Olga Potaptseva, global top-150 customer experience professional

This show and everything else we Unbossers do is created to help professionals elevate corporate cultures. Our approach is immensely pragmatic.&nbsp; Our content is influenced and inspired by a collective of seasoned executives and experts with real experiences, successes and failures in:&nbsp; <ol><li>building meaningful organizations, making ‘doing good’ the constant</li><li>with strong, responsible teams, delivering on their promises</li><li>that focus&nbsp;on the customer</li><li>Embrace transparency and inclusiveness in the workplace</li><li>help each other and grow together cross team borders</li><li>and&nbsp;promote peace, safety and connection in every interaction</li></ol>&nbsp;

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How To

Careers

Management

This show and everything else we Unbossers do is created to help professionals elevate corporate cultures. Our approach is immensely pragmatic.  Our content is influenced and inspired by a collective of seasoned executives and experts with real experiences, successes and failures in:  building meaningful organizations, making ‘doing good’ the constantwith strong, responsible teams, delivering on their promisesthat focus on the customerEmbrace transparency and inclusiveness in the workplacehelp each other and grow together cross team bordersand promote peace, safety and connection in every interaction 

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What makes a great customer experience? Olga Potaptseva, global top-150 customer experience professional

What makes a great customer experience? Olga Potaptseva, global top-150 customer experience professional

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