What Makes a Great Scrum Master?

When people ask me, “What does it take to be a great Scrum Master?” my first response is always — In what kind of organization?

It’s not a dodge. It’s the most honest answer I can give.

We talk about Scrum Masters as if the role is universal — a fixed job description that applies equally everywhere. But the reality?
The Scrum Master navigating a twenty — person startup looks completely different from one guiding a 200-person enterprise team.

And both are doing the job right.

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