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What Makes People Stay or Jump Ship with Nicolas Vandenberghe of Chili Piper

03.31.2022 - By Rick GirardPlay

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In 2021 38 million people left their jobs and found new ones. This accounts for 57.3% attrition for US-based companies.  It seems as the trend continues as 4.3 million people quit in January of this year as well.

A lot of companies are experiencing turnover today and It makes one wonder, who is winning?

The companies that are winning today are those that focus on their people. Focusing on setting systems to enable productivity, fostering personal growth, career-pathing, and quite frankly, listening to what their people want.

Gone are the days of providing free snacks and providing a ping pong table. What people want is much deeper now and requires more effort. what are you doing that is improving their lives and professional growth? If you are unwilling to provide it, they’ll just go somewhere else.

 Guest Bio:

Nicolas Vandenberghe is the co-founder and CEO of Chili Piper, a SaaS platform helping B2B companies double their inbound conversion rates. Since its founding in 2016, the SaaS platform has thrived with a 100% remote work culture. 

Nicolas is a four-time serial entrepreneur, in diverse verticals from consumer software to biometrics. He builds his companies under the principles of flexibility, professional growth and communication.

Today we discuss:

What makes people stay or jump ship

How to make your company sticky for retention

Challenges today?

Great resignation

People quit managers

Why is this important to the company?

Internal promotions keeps people growing

Teaching management 

Avoid hostility in communication 

Non violence communication training

Especially applicable to managers

Avoid conflict without avoiding disagreements

Conflict around the disagreement- NOT GOOD

How do we solve the problem? 

Flexibility

High performers - no barriers

Anywhere in the world

No schedule requirement (exception) scheduled meetings 

Open & accepting of everyone

Unlimited vacation schedule

*** Professional growth- formailized 

Quality of the work focus

Okr’s - not kpi’s- Actions to yield to projected outcome

 Avoid ultimatums, were expectations correct

Hired 3 coaches 

Developing a piper plan

Getting it out to eht puclic

Abolish performance review

Proactive 

Communication hostility avoidance

 Method to rethink your engagements

 Training everyone on the book 

Rick’s Nuggets

Career pathing - Huge retention 

Link everything to help- core value

Key Takeaways that the Audience can plug into their business today! (Value):

Professional development. Work on the foundation

Guest Links:

LinkedIn: https://www.linkedin.com/in/nvandenberghe/

Company: http://www.chilipiper.com/

LinkedIn: https://www.linkedin.com/company/chilipiper/

Twitter: https://twitter.com/chilipiper/

Facebook: https://www.facebook.com/TeamChiliPiper/

Host Links:

LinkedIn: https://www.linkedin.com/in/rick-girard-07722/

Company: https://www.stridesearch.com/

Podcast: https://www.hirepowerradio.com

Authored:  "Healing Career Wounds"  https://amzn.to/3tGbtre

HireOS inquiry: [email protected]

Show Sponsor:

Criteria Corp: https://www.criteriacorp.com/

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