I’ve been diving into helping people handle conflict for many years. Decades now. Early on, more than a few people could get mixed up about mediation and meditation. Fortunately, I haven’t seen that kind of mix-up for a long time. 

But here’s a perennial one: mediation and arbitration. Merriam-webster.com has this to say:  arbitration is the hearing and determination of a disputed case by an arbiter.  Or, arbitrator. Mediation is defined as intervention between conflicting parties to promote reconciliation, settlement, or compromise.

Fundamentally, mediators do not decide. Do not judge. Do not impose solutions.

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

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