If you want to better understand others it's first important to understand ourselves, Nancy says.  Listen in as Rick and Nancy discuss the 4 personalities and help you identify yours.  Why understand them you might ask?  Rick impresses on you, "If you can figure out the personality of who you're with you can focus on their needs and not yours".  This, in the end, will help you close more business, make more money, and help a ton more people!