“No matter your industry...you win through human connection. Find opportunities...to look people in the eye and speak to them.”

This quote is from Ethan Beute, a bestselling author on Amazon, the host of The Customer Experience Podcast and co-host of The b2b Growth Show, and Chief Evangelist at BombBomb. Beute’s number one goal is to educate businesses on the value of rehumanizing your brand through face-to-face-connection. We used this opportunity to chat with Beute about some topics that are shaping communication in 2020 and beyond.