What Servant Leadership Actually Means

When I first heard the term “servant leader,” I pictured someone endlessly helpful. Always available. Always saying yes. Smoothing every edge, softening every message, making sure nobody was ever uncomfortable.

I was wrong. And for a while, that misunderstanding made me a less effective Scrum Master.

Here’s the truth I had to learn the hard way: Servant leadership isn’t about making everyone comfortable. It’s about making everyone capable.

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