The LaunchNotes Podcast | Product Management, Product Marketing, Product Ops

What the C-suite wants from product leaders with Des Traynor (Intercom)

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Blake Thorne (@blakethorne - https://twitter.com/blakethorne) of LaunchNotes talks with Des Traynor of Intercom about their successful journey from one product to multiple products, knowing when to sunset a product and what they look for when hiring product leaders. Des also shares his thoughts on the fast-moving adoption of AI in products today.


đź”— Links

  • Des’ personal website: https://destraynor.com/
  • Des’ company: https://www.intercom.com/
  • Des on Twitter: https://twitter.com/destraynor
  • Des on LinkedIn: https://www.linkedin.com/in/destraynor/
  • 🚀Check out LaunchNotes: https://launchnotes.com
  • 🙏Join Launch Awesome:  https://www.launchnotes.com/launch-awesome
  • đź“şFollow on YouTube: https://www.youtube.com/channel/UClgMZx0kGDSSBAQG0wkDRyg
  • Check out the LaunchNotes Podcast: https://launchnotes-podcast.launchnotes.io/

    • đź“ť Show notes

    (00:00) - Introductions

    (02:48) - From a single product to a multi-product platform

    (09:29) - The risk of rolling out new products as a mature company vs. a young startup

    (14:31) - What Intercom looks for when hiring product leaders

    (26:00) - Des’ thoughts on AI

    ...more
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    The LaunchNotes Podcast | Product Management, Product Marketing, Product OpsBy LaunchNotes