In Episode #2 of "What the Hawk," we explore how starting in a helpdesk role can kickstart your tech career. The helpdesk teaches valuable skills like critical thinking, communication, and empathy. Many tech leaders, including the CEO of Zoom, began their journeys in helpdesk roles. Transitioning from other industries, such as retail or education, can also bring unique and beneficial skills to tech support. Discover how the helpdesk can be a stepping stone to higher roles like IT director or CTO. Join us to learn how this foundational role can set you up for tech success.