What The Teck?

Steve Cadigan is a Talent Advisor at Cadigan Talent Ventures, which helps top organizations and leaders build compelling talent solutions for the digital era. As a keynote speaker on the future of work, he has been at the forefront of global talent strategy and company culture for the past 30 years. Steve was LinkedIn's first Chief HR Officer, scaling the company's talent from 400 to 4,000 in 3.5 years.

He is the author of Workquake: Embracing the Aftershocks of COVID-19 to Create a Better Model of Working. Steve has been recognized by publications, including The Wall Street Journal and Fortune, as a world-class developer of teams and cultures for some of the biggest names in business. In 2021, Steve was recognized as being among the top 200 Global Thought Leaders in the world of people and talent.

Many employers have taken a stern stance in recent months, requiring employees to return to the office. Claiming a negative impact on productivity and profitability, these companies aren't willing to adjust to a remote or hybrid workforce. What are the implications for companies that want to be competitive in a post-pandemic world but won't yield to the changed environment?

As a talent strategist and company culture expert, Steve Cadigan says agility and adaptability are the superpowers of the future. Companies and leaders willing to adapt to the changing work environment will thrive. Many employable people will not return to the office since they reexamined their lives when the pandemic hit. They cite mental and physical health improvements and a better work-life balance. These quality-of-life changes make for a more productive and engaged employee. Worker recruitment and retention are critical to driving the bottom line and having a profitable company. So, to stay competitive and attract and keep top talent, organizations and leaders must take bold steps and develop reenergized playbooks for tackling a tidal wave of changes due to the pandemic.

In this episode of What The Teck?, Rolando Rosas and Dave Kelly sit down with Steve Cadigan, a Talent Advisor at Cadigan Talent Ventures, to discuss strategies for empowering companies to retain their employees and improve their bottom line. They examine the evolution of the work environment, the growing disconnect between employer and employee work expectations, and why companies should adapt to the new work environment.

Rolando Rosas is the Founder of Global Teck Worldwide, which offers business and office technology for seamless customer communications. In his role, he leads his team to provide insights on e-commerce trends, digital marketplace strategies, and client success metrics. Rolando is also the Founder of CircuitLoops.com, which uses AI to match businesses to the lowest-priced internet service provider. As an entrepreneur, he has founded three startups and hosts the What The Teck? podcast.

Dave Kelly is the General Manager of Global Teck Worldwide and the co-host of the What The Teck? podcast. He holds a bachelor's in telecommunications management from the New England Institute of Technology, where he focused on the acceleration of networks transitioning from digital IP to support successful business communications. Before Global Teck Worldwide, Dave was the Account Manager at Jabra and the Territory Manager at Polycom.

With global remote teams becoming universal, businesses must integrate cross-functional departments to streamline operational efficiency. Learn how to leverage Global Teck Worldwide's most essential software to position your company at the top of its industry.

With a host of versatile tools in their tech stack, Rolando Rosas and Dave Kelly cite the three pillars of operational success as communication and collaboration, project management, and content creation. Collaboration and communication are fundamental for seamless organizational interactions and should include real-time messaging, video conferencing, and document sharing using cutting-edge platforms like Google Workspace, Loom, and RingCentral. The constant influx of tasks requires management tools like ClickUp, Airtable, and Zapier to unify projects, automate workflows, and organize assignments. StreamYard and Descript enable you to edit interactive videos with text and sound effects, whereas Canva helps create infographics, thumbnails, and other digital assets. With ChatGPT, you can brainstorm, analyze, and summarize effective web content.

Tune in to this episode of What The Teck? as Rolando Rosas and Dave Kelly share tools of the trade for a high-functioning remote team. Together, they detail best practices for using ClickUp forms, how RingCentral has evolved, and how to select an optimal project management software.

Rolando Rosas is the Founder of Global Teck Worldwide, which offers business and office technology for seamless customer communications. In his role, he leads his team to provide insights on e-commerce trends, digital marketplace strategies, and client success metrics. Rolando is also the Founder of CircuitLoops.com, which uses AI to match businesses to the lowest-priced internet service provider. As an entrepreneur, he has founded three startups and hosts the What The Teck? podcast.

Dave Kelly is the General Manager of Global Teck Worldwide and the co-host of the What The Teck? podcast. He holds a bachelor's in telecommunications management from the New England Institute of Technology, where he focused on the acceleration of networks transitioning from digital IP to support successful business communications. Before Global Teck Worldwide, Dave was the Account Manager at Jabra and the Territory Manager at Polycom.

As online and in-store retail becomes more centralized, businesses have experienced higher product return rates, increased customer complaints, and disordered inventory. These issues can impact companies' reputations and ratings, reducing profitability and leading to potential bankruptcy. How can you identify hidden signals of inefficiency to improve operations?

With a business system dedicated to effective communication and collaboration, Rolando Rosas and Dave Kelly affirm every signal is a data point used to diagnose and rectify operational issues. While customer complaints are often viewed as detrimental to businesses, this form of communication is a hidden signal providing insight into product returns and deficiencies and supply chain disturbances. Rather than confining complaints to customer support, Dave and Rolando recommend integrating and collaborating with internal stakeholders and channel partners to disseminate information and develop a quality control system that mitigates future returns.

Tune in to this episode of What The Teck? as Rolando Rosas and Dave Kelly discuss how to identify hidden signals to boost operational efficiency. Together, they explain AI's role in the sales process, why Sports Authority filed for bankruptcy, and how to streamline customer support and communication.

Rolando Rosas is the Founder of Global Teck Worldwide, which offers business and office technology for seamless customer communications. In his role, he leads his team to provide insights on e-commerce trends, digital marketplace strategies, and client success metrics. Rolando is also the Founder of CircuitLoops.com, which uses AI to match businesses to the lowest-priced internet service provider. As an entrepreneur, he has founded three startups and hosts the What The Teck? podcast.

Dave Kelly is the General Manager of Global Teck Worldwide and the co-host of the What The Teck? podcast. He holds a bachelor's in telecommunications management from the New England Institute of Technology, where he focused on the acceleration of networks transitioning from digital IP to support successful business communications. Before Global Teck Worldwide, Dave was the Account Manager at Jabra and the Territory Manager at Polycom.

With the rapid adoption of e-commerce retail, many once-popular stores like Toys R Us, Radio Shack, and Circuit City ceased operations after failing to pivot efficiently and meet evolving demands. Warehouses overflowed with discontinued and returned merchandise as these shops' profit margins plummeted. As you break into the online retail space, how can you manage inventory and reverse logistics?

Between frequent product returns and expenses, even the top-performing Amazon businesses only attain a 20% profit margin. Without proper visibility into data, inventory often consumes a hefty percentage of businesses' profits. Amazon veterans Rolando Rosas and Dave Kelly advise developing elaborate systems to identify return reasons and manage SKUs. 3PL facilities manage your inventory through qualified staff, automation, and precise technology, allowing you to scale effectively. Additionally, you can reduce your annual return rate by answering consumers' questions and solving their problems promptly.

Join Rolando Rosas and Dave Kelly in today's episode of What The Teck? as they discuss how to streamline your supply chain and logistics operations. Together, they address their experience transitioning from drop shipping to 3PL, merging online and in-store retail, and the role of social media in the supply chain.

Philipp Eggebrecht is the Technical Marketing Manager at Elgato, a leading provider of audio/visual technology for content creators. Having been with Elgato for 10 years, he has held various roles, including Technical Marketing Specialist and Community Coordinator. As a digital native, Philipp has experience in social media and software and hardware engineering.

Neil Fluester is the Global Director of Technology Alliances at Crestron Electronics, the world's leading innovator and manufacturer of advanced control and automation systems. In his role, he works with partners to uncover new use cases and technical integrations, creating value for joint customers and driving revenue through integrated marketing and sales alignment. As a thought leader and keynote speaker, Neil analyzes customer challenges and educates them on increasing efficiency and productivity.

As a content creator, generating quality, compelling videos is key for audience engagement. But even with modernized technology, some creators have poor audio or video quality and lack the knowledge to implement tactics for enhancement. It doesn't take an AV expert to facilitate experiences, even for executives hosting virtual meetings. How can you boost authority and impact through high-caliber videos? Today's digitally-savvy guests weigh in.

Whether a content creator, news anchor, or meeting director, indistinct or garbled audio is tedious, compromises engagement, and sometimes leads to Zoom fatigue. Software experts Philipp Eggebrecht and Neil Fluester say that exceptional audio is the fundamental baseline for effective meetings and video content, so investing in technology like stream decks is ideal. These control boards enhance audio quality and create engaging video displays through graphics and sound effects, allowing you to convey experiential stories and streamline the creative process for optimal participation.

Join Rolando Rosas and Dave Kelly on this episode of What The Teck? as they host Philipp Eggebrecht of Elgato and Neil Fluester of Crestron Electronics to talk about facilitating engaging meetings and creating captivating content through audio and video technology. Together, they share tips for building confidence on camera, the future of audio and video technology for content creators, and how to maximize meeting impact.

Rachel Cottam is the Senior Content Marketing Manager at Lexion, an AI-powered contract management system. She is also the Founder and Co-leader of Women's ERG at Divvy and Clearlink. As a high school English teacher turned marketing director, Rachel went from a female-led career to being the only woman in the office. She created the "Allies at Work Playbook," which shares tactics to level the playing field for women and other minorities.

As the labor market tightens, businesses must reconsider their work models. By enforcing a return-to-work policy, some companies have lost 40-50% of their workforce. Today's guest challenges opposing views of remote work, shares its positive impact on employees, and provides practical methods for adoption.

Public figures like Elon Musk maintain remote work discriminates against service industry employees. As the only female digital marketer at her first company,, Rachel Cottam advocates for restructuring work environments and hiring methods. She argues with equitable remote work policies, companies can promote diversity by hiring from marginalized communities and providing support to caregivers requiring flexibility. This work style also allows working mothers to structure a productive schedule around their responsibilities. When implementing unbiased recruiting and remote work practices, acquiring input from employees is vital to build trust and maximize impact.

In this episode of What The Teck?, Rolando Rosas and Dave Kelly invite Rachel Cottam, the Senior Content Marketing Manager at Lexion, to speak about equitable remote work practices. Rachel addresses the challenges women face returning to the office, how to design advantageous remote work policies, and how to maintain a remote work-life balance.

Colin Raja is the Owner of RIMSports, a brand and manufacturer of workout gear and exercise equipment. With a shared love for sports and fitness, Colin and his wife launched RIMSports' products on Amazon before expanding into large-scale e-commerce and other online platforms. As a seven-figure seller and Amazon growth consultant, he has experience in brand strategy, product launches, e-commerce marketing, and the customer journey.

Are your product listings optimized for the customer experience? As competition in the Amazon landscape intensifies, sellers must devise new methods to secure conversions. Learn the secrets of crafting a data-driven approach to build a lucrative Amazon business.

With duplicate products on the market, seven-figure business owner and Amazon master Colin Raja stresses personalizing your products to outperform the competition. This extends beyond unique designs and niche products. Instead, you must identify and structure your products around the most relevant problems faced in daily business operations. Colin also recommends tracking the impact of purchasing trends on Amazon sales data to inform product development. To optimize your listings for higher conversions, leverage AI tools to distinguish top-performing keywords and collect insights from product reviews.

In today's episode of What The Teck?, Rolando Rosas and Dave Kelly host Colin Raja, the Owner of RIMSports, who shares his product launch and listing optimization methods. Colin describes how to benchmark conversion rates against competitors, considerations for relaunching products, and why you shouldn't launch generic products.

Rolando Rosas is the Founder of Global Teck Worldwide, which offers business and office technology for seamless customer communications. In his role, he leads his team to provide insights on e-commerce trends, digital marketplace strategies, and client success metrics. Rolando is also the Founder of CircuitLoops.com, which uses AI to match businesses to the lowest-priced internet service provider. As an entrepreneur, he has founded three startups and hosts the What The Teck? podcast.

Dave Kelly is the General Manager of Global Teck Worldwide and the co-host of the What The Teck? podcast. He holds a bachelor's in telecommunications management from the New England Institute of Technology, where he focused on the acceleration of networks transitioning from digital IP to support successful business communications. Before Global Teck Worldwide, Dave was the Account Manager at Jabra and the Territory Manager at Polycom.

Do you feel overburdened when receiving an influx of notifications on multiple devices? Context-switching occurs when allocating your attention between various tasks simultaneously. In today's remote work environment, research shows that 52% of people multitask during virtual meetings, and 56% feel they need to respond to notifications immediately. This increases stress and frustration and lowers productivity significantly. How can you minimize distractions and interruptions to boost efficiency?

As passionate experts in remote work strategies and software, Rolando Rosas and Dave Kelly recommend constructive in-house strategies to limit burnout, decrease interruptions, and enhance team collaboration. During meetings or after work hours, silence notifications on all your devices to ensure an adequate work-life balance. Another suggestion is integrating data from multiple apps to consolidate, organize, and unify information and software. For instance, Zoom offers the capability to make business phone calls, reducing the number of daily meetings on numerous platforms. You can also manage your time effectively by aligning daily activities with your work goals and delegating unproductive tasks.

Tune in to another episode of What The Teck? as Rolando Rosas and Dave Kelly talk about context-switching and share proven strategies to mitigate associated interruptions. Together, they explain how multitasking has increased among younger generations and context-switching statistics and consequences.

Rolando Rosas is the Founder of Global Teck Worldwide, which offers business and office technology for seamless customer communications. In his role, he leads his team to provide insights on e-commerce trends, digital marketplace strategies, and client success metrics. Rolando is also the Founder of CircuitLoops.com, which uses AI to match businesses to the lowest-priced internet service provider. As an entrepreneur, he has founded three startups and hosts the What The Teck? podcast.

Dave Kelly is the General Manager of Global Teck Worldwide and the co-host of the What The Teck? podcast. He holds a bachelor's in telecommunications management from the New England Institute of Technology, where he focused on the acceleration of networks transitioning from digital IP to support successful business communications. Before Global Teck Worldwide, Dave was the Account Manager at Jabra and the Territory Manager at Polycom.

Before the pandemic, a survey of Japanese employees revealed that 74% preferred to work in the office. This consensus declined to a staggering 15% during and after the pandemic. As employees begin to appreciate the benefits of remote work and the evolution of technology to accommodate this shift, how can this phenomenon boost your company's bottom line?

Remote work advocates Rolando Rosas and Dave Kelly compiled the leading statistics on remote work trends and advantages. They discovered productivity and performance increased by 5% as employees nurtured an adequate work-life balance by elevating sleep, mental health, and physical activity. Additionally, underutilized workspaces can be modified to repair infrastructure, reduce carbon footprints, and enhance business development, revitalizing underserved communities. With less road traffic and unused infrastructure, businesses can deploy these resources for further growth.

Join Rolando Rosas and Dave Kelly in this episode of What The Teck? as they chat about remote work trends and benefits for companies and their employees. Together, they explain how remote work promotes job satisfaction, improves work-life balance, and enhances employee morale.

Jon Morgenstern is the EVP and Head of Investment at VaynerMedia, a contemporary global creative and media agency. In his role, he leads the agency's media buying practice across international channels. As a media buying leader, Jon has experience in the digital and auction-based ads ecosystem. He has executed brand and direct-response media programs for Fortune 500 brands across major verticals.

With short-form video content's surge in popularity, creative media is gaining rapid traction, and brands are competing for audience engagement on social platforms. Additionally, generative AI is revolutionizing social media, making it a valuable asset for brands. With so many trends and industry advancements, how can you curate your creative strategy to build a rapport with new and existing audiences?

Creative media expert Jon Morgenstern has worked alongside Gary Vaynerchuk for nearly 10 years, so he understands the importance of building brand equity and remaining top-of-mind with consumers. Many brands have an older target demographic, yet social platforms are geared toward younger audiences. To develop effective creative strategies, Jon recommends creating algorithm and demographic-specific content, leveraging generative AI and deepfakes, and advertising on multiple platforms to reach many audiences.

Join Rolando Rosas and Dave Kelly on this episode of What The Teck? for a conversation with Jon Morgenstern, EVP and Head of Investments at VaynerMedia, about creative social media strategies. Jon explains how to measure success on social media, how small brands can leverage trends to compete with leading companies, and how to enhance the creative process with generative AI.