What’s In This Episode:

Jill and Brad are talking about what to do when one of your team quits! What hurts more: the ego punch or the extra work? (Brad's voting for extra work.)

"I don't want them to have loyalty to me. I want them to have loyalty to the mission." - Brad

It does hurt when one of your team members quits. You get used to them being reliable and a good employee. When they leave, you have to cover their responsibilities while hiring someone else. It's a lot to take on.

Does loyalty factor into it? Jill seems to think so. Brad disagrees.

"When employees collaborate with the boss, I would hope that the employee doesn't look at it as a transactional experience in their day." - Jill

At Anchor Advisors, the greater good is to help small business owners run their business because they believe small business is a better place to work. A better offer is not always the best idea. So ideally, creating an environment of trust where employees can talk about their dissatisfaction helps to cultivate engagement. Hopefully, that means a team member wouldn't quit unnecessarily. But if they found an opportunity that worked out better for them, Brad understands.