Sign up to save your podcasts
Or
Share What to Do When Salon Staff Leave and Take Your Clients
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
What to Do When Salon Staff Leave and Take Your Clients
It feels like betrayal when a staff member leaves your salon and takes your clients, but reacting the wrong way can damage your brand even more.
In this episode of Coffee with Carissa, I’m sharing exactly why this happens in the beauty industry and, more importantly, what to do next to protect and grow your business.
Whether you're dealing with this right now or want to prevent it in the future, this is essential advice for any salon owner or service-based business.
Tune in to hear about:
💜Why salon staff take clients (and the psychology behind it)
💜What NOT to do when an employee leaves
💜How to rebuild after losing clients… even when it feels hard
💜The difference between staff loyalty vs brand loyalty
💜How to strengthen your salon brand so clients stay with YOU
💜Simple strategies to attract new clients and replace lost income
Key moments:
00:00:00 Intro
00:01:00 Staff Took My Clients
00:01:40 The Shock and Betrayal
00:02:00 Understanding Human Self-Interest
00:03:00 Choosing Your Perspective
00:04:00 Three Times in Five Salons
00:05:00 Perspective Reframe
00:05:20 What NOT to Do
00:06:20 Will Clients Come Back?
00:07:40 Put Yourself in Your Marketing
00:08:20 The Step-by-Step Game Plan
00:09:00 Rebuild With Better Marketing
✨About Carissa Hill✨
Carissa Hill is an Australian entrepreneur, salon growth strategist, and social media advertising expert - helping salon owners make thousands more per week using Facebook and Instagram ads.
Carissa started her first business - a home tanning and hair extension studio - at 21. By 25, she had grown it into 5 salon locations running without her. Since then, she has helped over 4,000 women grow their businesses - through salon marketing strategy, Facebook ads, Instagram ads, boosted posts, and high-converting social media systems.
If you’re a hair or beauty business owner who wants more bookings, higher revenue, and a scalable salon marketing strategy, Carissa shows you exactly how to make it happen.
-
✨Follow & DM Carissa on Instagram for personal advice, tips, and strategies✨
https://www.instagram.com/carissahillcoach
-
✨Join the free Coffee With Carissa community to grow your salon✨
https://www.facebook.com/share/g/1DoPg2PsTP/
-
✨Check out Carissa’s website for more tools, trainings, and resources✨
https://carissa-hill.com
View all episodes
By Carissa Hill
5
11 ratings
It feels like betrayal when a staff member leaves your salon and takes your clients, but reacting the wrong way can damage your brand even more.
In this episode of Coffee with Carissa, I’m sharing exactly why this happens in the beauty industry and, more importantly, what to do next to protect and grow your business.
Whether you're dealing with this right now or want to prevent it in the future, this is essential advice for any salon owner or service-based business.
Tune in to hear about:
💜Why salon staff take clients (and the psychology behind it)
💜What NOT to do when an employee leaves
💜How to rebuild after losing clients… even when it feels hard
💜The difference between staff loyalty vs brand loyalty
💜How to strengthen your salon brand so clients stay with YOU
💜Simple strategies to attract new clients and replace lost income
Key moments:
00:00:00 Intro
00:01:00 Staff Took My Clients
00:01:40 The Shock and Betrayal
00:02:00 Understanding Human Self-Interest
00:03:00 Choosing Your Perspective
00:04:00 Three Times in Five Salons
00:05:00 Perspective Reframe
00:05:20 What NOT to Do
00:06:20 Will Clients Come Back?
00:07:40 Put Yourself in Your Marketing
00:08:20 The Step-by-Step Game Plan
00:09:00 Rebuild With Better Marketing
✨About Carissa Hill✨
Carissa Hill is an Australian entrepreneur, salon growth strategist, and social media advertising expert - helping salon owners make thousands more per week using Facebook and Instagram ads.
Carissa started her first business - a home tanning and hair extension studio - at 21. By 25, she had grown it into 5 salon locations running without her. Since then, she has helped over 4,000 women grow their businesses - through salon marketing strategy, Facebook ads, Instagram ads, boosted posts, and high-converting social media systems.
If you’re a hair or beauty business owner who wants more bookings, higher revenue, and a scalable salon marketing strategy, Carissa shows you exactly how to make it happen.
-
✨Follow & DM Carissa on Instagram for personal advice, tips, and strategies✨
https://www.instagram.com/carissahillcoach
-
✨Join the free Coffee With Carissa community to grow your salon✨
https://www.facebook.com/share/g/1DoPg2PsTP/
-
✨Check out Carissa’s website for more tools, trainings, and resources✨
https://carissa-hill.com