What happens when your contingency plan fails… too? In this episode, we talk about the Cloudflare outage that took down both our primary system and its backup and forced us to run our business the old-school way. We share how to survive outages, cyberattacks, and system failures without losing clients, revenue, or momentum. We also break down how to think beyond convenience, audit your operations, and MORE. Tune in to learn how to build a business that doesn’t break when the internet does.

Highlights

00:00 What happens when your contingency plan goes down too?

01:30 What saved us during the Cloudflare outage that shut everything off.

03:30 Can your business function without the internet?

04:45 The lesson that made daily backups non-negotiable.

06:00 Why every business should still have physical checks.

07:30 How to build SOPs that work without technology.

09:00 What online-only businesses must plan for now.

11:30 The most important question to ask your vendors.

12:30 How to pivot instantly when everything goes sideways.

14:15 Why every process needs a manual version.

16:15 Why your contingency plan needs a contingency plan.

Resources

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