UC Today's James Stephen hosts Noor Yousuf, Head of Presales at Resonate.In this session we discuss the following:<ul><li>How customer contact solutions are structured nowadays</li><li>How apps and automation build onto the Teams contact centre experience</li><li>What companies should look for in a Teams-based contact centre solution</li></ul>

UC Today's James Stephen hosts Noor Yousuf, Head of Presales at Resonate. In this session we discuss the following:How customer contact solutions are structured nowadaysHow apps and automation build onto the Teams contact centre experienceWhat companies should look for in a Teams-based contact centre solution

What to Look For in a Teams Contact Centre

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.

Share What to Look For in a Teams Contact Centre

Sign up to save your podcasts

What to Look For in a Teams Contact Centre

What to Look For in a Teams Contact Centre