Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

What Truly Creates Restaurant Magic with Troy Guard


Listen Later

Send us a text

Chef Troy Guard, founder of TAG Restaurant Group, joins the show to share how creating a vibe, embracing the unexpected, and mentoring talent have helped him grow multiple restaurant concepts across states. From dishwasher to executive chef, Troy reflects on his journey and how guest experience is driven by feeling—not formulas.

Zack and Troy discuss:

  • Why “vibe” is the first thing he notices in a restaurant
  • How to scale a brand while staying true to its soul
  • The power of mentorship and opening doors for others
  • Why hospitality is more than food—it’s emotion
  • How to keep concepts fresh without losing consistency
  • Why feedback and change go hand in hand

Tune in to hear how Troy’s people-first philosophy creates lasting guest impressions and sustainable growth.
 Thanks, Troy!

...more
View all episodesView all episodes
Download on the App Store

Give an Ovation: The Restaurant Guest Experience Podcast with Zack OatesBy Ovation

  • 5
  • 5
  • 5
  • 5
  • 5

5

10 ratings


More shows like Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

View all
QSR Uncut by QSR magazine

QSR Uncut

42 Listeners

RESTAURANT STRATEGY by Chip Klose

RESTAURANT STRATEGY

157 Listeners

Extra Serving: A restaurant industry podcast by Nation's Restaurant News

Extra Serving: A restaurant industry podcast

28 Listeners

Restaurant Daily by Restaurant Business Online

Restaurant Daily

18 Listeners

Take-Away with Sam Oches by Nation's Restaurant News

Take-Away with Sam Oches

16 Listeners