Welcome to the second season of the "Ensuring Trust with Leppard" podcast! Join us as we explore Leppard's three-decade journey, their core values, and the importance of maintaining trust and ethical practices in the insurance industry. In this episode, we sit down with Glenn Standen, CEO of Leppard Underwriting, Steve von Roretz, Chair of Leppard, and Milesha Chetty, Executive Head of Marketing. Discover how Leppard integrates technology and navigates the ever-evolving market while staying true to their authentic brand. Don't miss this insightful discussion on building a strong company culture and ensuring customer-centric operations.

To find out more about Leppard products or to get support as a broker, visit Leppard.co.za

Series produced for Leppard Underwriting by

Chapters:

(0:00) Leppard Underwriting is in the business of protecting your reputation

(1:19) Three words or phrases to describe Leppard's three-decade journey

(5:03) How do you ensure that Leppard remains relevant in an ever-evolving industry

(5:54) Leppard is built on five key pillars

(7:43) Steve says "culture is key to success at Leppard"

(11:00) What are some of the new trends in the insurance market

(12:24) How is Leppard integrating technology into its operations and customer interactions

(15:23) Leppard believes happy employees equal happy clients

(17:36) How Leppard ensures that the customer is at the heart of operations and decisions

(22:22) What are some of your goals and vision for Leppard in the years to come