In this episode of At Your Service from January, Shawn and Scott talked about what you need to know about customer service, and Sarah Jelinek got very excited about editable grids.

Topics discussed in this episode:

What are the major areas within Customer Service for Dynamics 365?
How do you provide service to your clients?
Customer Service implementations are rarely ever only supported by Dynamics 365.  
Where are your CS resources?

In this episode of At Your Service from January, Shawn and Scott talked about what you need to know about customer service, and Sarah Jelinek got very excited about editable grids. Topics discussed in this episode: What are the major areas within Customer Service for Dynamics 365? How do you provide service to your clients? Customer Service implementations are rarely ever only supported by Dynamics 365. Where are your CS resources?

In this episode of At Your Service from January, Shawn and Scott talked about what you need to know about customer service, and Sarah Jelinek got very excited about editable grids.

Topics discussed in this episode:

What are the major areas within Customer Service for Dynamics 365?
How do you provide service to your clients?
Customer Service implementations are rarely ever only supported by Dynamics 365.&nbsp; 
Where are your CS resources?

What You Need To Know About Customer Service

At Your Service is the service management podcast from CRM Audio. What you need to know about Dynamics 365 Customer Service, Field Service, and Project Service. Hosted by Business Applications MVP's Scott LeFante, Shawn Tabor, and Sarah Jelinek

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What You Need To Know About Customer Service

What You Need To Know About Customer Service