In this episode of the “Crisis Management Minute,” learn how an executive created a controversy because of what he said, and what government and corporate officials can do to help ensure they don’t repeat his mistake.

What You Say and How You Say It Could Create a Crisis

Nationally known bestselling author Edward Segal shares his advice, observations, and recommendations on how to prevent, manage and recover from business-related crises. Learn how companies, organizations, and individuals managed crisis situations and the lessons to be learned from their failures, mistakes and successes.

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What You Say and How You Say It Could Create a Crisis

What You Say and How You Say It Could Create a Crisis