The classic book Getting to Yes introduced the idea of your BATNA or Best Alternative To a Negotiated Agreement.  Your WATNA is the Worst Alternative To a Negotiated Agreement. Understanding these can help you weigh how flexible you are in attempting to reach an agreement.

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

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