Episode 158: Adreon Morgan's best customer just got acquired. She's looking for advice.

⏱️ Timestamps:

00:00:00 - When customers get acquired

00:00:34 - Welcoming voices of customer success

00:01:17 - A challenging customer story unfolds

00:02:14 - Small accounts, big challenges

00:03:01 - The art of navigating acquisitions

00:05:07 - Building bridges with the new guard

00:07:31 - Keeping champion buy-in strong

00:08:59 - Tackling renewal hurdles

00:10:56 - Metrics that tell a wellness story

00:11:59 - Unpredictable churn and proactive playbooks

📺 Lifetime Value: Your Destination for GTM content

Website: https://www.lifetimevalue.show

Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

👋 Connect with Adreon Morgan:

Adreon's LinkedIn: https://www.linkedin.com/in/adreon-morgan-45189445/

Mentioned in this episode:

Matik

LTV Shop

And go listen to We F*cked Up So You Don't Have To with Stino and Melanie on the Lifetime Value Media Network, wherever you found this show!