From floods to fires to pandemics, Australia has seen its share of disaster over the last few years.

But when something goes wrong and the worst happens, how do we respond? How do we cope? And how do we plan to prevent it happening again?

Lucy Easthope has been an advisor in the U.K. on everything from September 11 to the Grenfell fires to Covid-19.

In the Drawing Room, she looks back on the lessons she's learnt along the way and shares stories from her new memoir, When The Dust Settles.