IADS Retail Park

When the world falls apart: Department stores in crisis mode


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In this episode of IADS Retail Park 🎧, Maya and Anchita unpack what happens when department stores face the unthinkable—wars 🎯, currency collapse 💸, and complete economic chaos ⚡. Through exclusive IADS research with retailers at the epicentre of global crises, they reveal the raw playbook: why cash is king, how people come first, and the critical difference between iterative🔄 and protocol-driven crisis management 🚨.From retailers paying employees for three years while they serve in national defence 👥, to installing solar panels and mapping citywide power grids ⚡, to transforming into financial entities temporarily just to survive 💰—this isn’t theory. These are survival tactics from those who’ve lived it. Discover how strategic teams navigated hyperinflation, supply chain collapse 🚛, infrastructure failure, and government restrictions while keeping their doors open. If you think your contingency plan is solid, this episode will make you think twice 🌟.

👉 Click here to read the full IADS Exclusive on crisis management

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IADS Retail ParkBy International Association of Department Stores - IADS