Some people suffer from a type of communication apprehension that occurs with phone calls or video calls. This is called phone phobia. We share strategies to help you overcome the fear of talking on the phone. Also, we share what types of messages are better for over the phone and in video calls and what messages are better communicated over text message.
Get the writeup and podcast of this lesson on our blog: https://explearning.co/blog/6sjb0ag0/when-to-make-a-phone-call-vs-send-a-text-message---phone-phobia-and-communication-channels
Check out our lesson on Communication Channels: https://explearning.co/blog/wlbmzg3w/what-are-communication-channels-%7C-best-medium-for-your-message
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