Spapreneur Podcast

When to Take Action on a Negative Review


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On this episode, we’re sharing some of our most recent complaints and negative reviews, which ones we took seriously, and how we acted on them. All complaints should be taken seriously on first look, but not all of them require you to take action! Some clients just like to complain. The customer is not always…
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Spapreneur PodcastBy Spapreneur Podcast

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