With all the changes we’ve lived through in the last year, it’s fair to ask where digital might take us next. Will the winding down of the pandemic lead to a radical resurgence of in-person, face-to-face encounters? Will it cause customers to cast aside their phones, tablets, and laptops in favor of interpersonal meetings? Or is digital more resilient? Has it introduced lasting changes in behaviors for customers and businesses alike?

Here’s one last question: Why not both? The latest episode of Thinks Out Loud looks at all these questions about where digital might take us next. In particular, we look at why we’re living through a period of business transformation, not digital transformation, and what that means for your business this year… and beyond.

Want to learn more? Here are the show notes for you.

Thinks Out Loud Episode 321: Where Digital Might Take Us Next Headlines and Show Notes

Show Notes and Links

As always, here are the "regular" show notes, detailing links and news related to this week’s episode. Take note, there are a lot of links this week based on the wide-ranging discussion. Be sure to check out all those that matter for your business once you’ve given the episode a listen.

* Who Wants ‘A Touch of Disney’? A Lot of People.

* Subscription models to retail media: How is ecommerce changing right now? | Econsultancy

* A Year of Digital: The Pandemic, One Year On (Thinks Out Loud Episode 320)

* We’re Living Through a Generational Shift to Digital (Thinks Out Loud Episode 317)

* LinkedIn: Top 15 In-Demand Jobs in 2021

* How Google’s New Career Certificates Could Disrupt the College Degree (Exclusive) | Inc.com

* Shopify’s Monster Year Highlights a Generational Shift to Digital (Thinks Out Loud Episode 318)

* There’s No Going Back. You Can Only Go Forward (Thinks Out Loud Episode 312)

* 4 Big Trends Shaping Your Business Next Year (Thinks Out Loud Episode 310)

* AI and automation are linc...