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A caller asks John about staff tenure and a recent representative who could not find a letter related to the caller’s mother and Dr. Arendt.
The caller notes uncertainty about dates (possibly July or August 2023), reports the representative said Dr. Arendt wasn’t present, and that no record of the correspondence exists in the system.
The caller plans to pull further information, wait for Ms. Montella’s callback, and seeks clarification on appointment notes and communications.
By Diglb07A caller asks John about staff tenure and a recent representative who could not find a letter related to the caller’s mother and Dr. Arendt.
The caller notes uncertainty about dates (possibly July or August 2023), reports the representative said Dr. Arendt wasn’t present, and that no record of the correspondence exists in the system.
The caller plans to pull further information, wait for Ms. Montella’s callback, and seeks clarification on appointment notes and communications.