Lean Made Simple: Transform Your Business & Life One Step At A Time!

Wherever You Ask The Question, That’s Where The Answer Should Be | Lean Principles | Ryan Tierney

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Welcome to Lean Made Simple, a podcast about transforming your business —and life —one improvement at a time.

In this episode, Ryan Tierney from Seating Matters discusses the powerful lean principle: "Wherever You Ask The Question, That's Where The Answer Should Be!"

Along the way, he and Producer Matt talk about:

  • How Center Parcs, McDonald's, and Amazon have used this principle to scale
  • Why reducing the cognitive load of your team turbocharges your business
  • Practical examples from Ryan's personal and professional life
  • Analyzing if your organization is doing this well by using the "sentence-stop-test"
  • What impact this concept has made on Ryan's business, team, and customers
  • The power of providing answers before questions are even asked
  • And some improvements from Ryan’s 7-year-old son to inspire you to get started today

    • Check it out!

    P.S. Book a Lean Made Simple Tour at: https://www.leanmadesimple.com/book-a-tour

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