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In this episode, Aaron Schwartz discusses email marketing, Klaviyo, SMS strategies, and cross-channel marketing with three agency experts: Jess Grossman (InSocial), Kolby Yarnell (Modular), and Sammy Tran (BMO Media). They share practical insights on Klaviyo's pricing changes, SMS segmentation, cross-channel attribution, and the future of lifecycle marketing.
Timestamps:
00:00 - Introductions
03:41 - Klaviyo Pricing Changes Explained
09:36 - Cross-Channel Marketing Strategy
20:30 - SMS Segmentation Best Practices
27:12 - Email vs. SMS Opt-in Strategies
29:45 - Measuring Incrementality Across Channels
36:06 - Attribution Challenges for Agencies
39:38 - Future of Lifecycle Marketing & AI Tools
46:46 - RCS Messaging and Future Trends
These lifecycle marketing experts cover how to properly segment your list, maximize ROI across different channels, and prepare for upcoming changes in customer communication technology.
In this episode, Aaron Schwartz discusses email marketing, Klaviyo, SMS strategies, and cross-channel marketing with three agency experts: Jess Grossman (InSocial), Kolby Yarnell (Modular), and Sammy Tran (BMO Media). They share practical insights on Klaviyo's pricing changes, SMS segmentation, cross-channel attribution, and the future of lifecycle marketing.
Timestamps:
00:00 - Introductions
03:41 - Klaviyo Pricing Changes Explained
09:36 - Cross-Channel Marketing Strategy
20:30 - SMS Segmentation Best Practices
27:12 - Email vs. SMS Opt-in Strategies
29:45 - Measuring Incrementality Across Channels
36:06 - Attribution Challenges for Agencies
39:38 - Future of Lifecycle Marketing & AI Tools
46:46 - RCS Messaging and Future Trends
These lifecycle marketing experts cover how to properly segment your list, maximize ROI across different channels, and prepare for upcoming changes in customer communication technology.