Whirlpool’s 2-in-1 removable agitator washer sounds like the best of both worlds. In this episode of The Steel CodCast, Anthony and Jon break down why that promise can quietly fall apart if the feature is not framed with clear expectations.

The conversation explains why agitators still matter for cleaning performance and why assuming customers will regularly remove and reinstall the agitator is unrealistic. While removing the agitator does create space for oversized loads like comforters, it also comes with a clear tradeoff in wash performance that must be explained upfront.

This episode helps appliance professionals position Whirlpool’s removable agitator honestly, without undermining the product or surprising the customer later. If you sell top load laundry and struggle to balance flexibility with performance conversations, this episode will sharpen how you talk about removable agitators on the sales floor.

Who This Episode Is For

Appliance sales professionals, showroom managers, manufacturer reps, and anyone selling top load washers or laundry appliances with configurable wash systems.

Follow the Show

New episodes of The Steel CodCast drop every day of the week, including weekends. Follow, rate, and subscribe wherever you listen to podcasts so you never miss an episode.

Timestamps

• 00:00 Why the removable agitator sounds like a perfect solution
• 00:30 The assumption sales teams make about user behavior
• 01:15 Why agitators still matter for cleaning performance
• 02:00 What actually happens when the agitator is removed
• 02:40 Why customers need clear expectations upfront
• 03:15 Framing flexibility without overselling performance
• 03:45 How to protect the sale with honest positioning